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Data Collection and Use
We collect information from you in several ways on the Site. One goal in collecting personal information from you is to provide customized experience. For example, we can use your personal information to:
- help you quickly find information and products
- help us create content on the Site meaningful to you
- let you know about new products
Before using certain parts of the Site you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number,email address, and credit card number. In addition, we may ask you for your country of residence so we can comply with applicable laws and regulations.
These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.
Web beacons assist in delivering cookies and help us determine whether a web page on this Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon. We may use third-party advertising companies to help us tailor site content to users or to serve ads on our These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us. Log Files
As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access this Site. We may also log your Internet protocol IP address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
Information Use and Disclosure. Internal Use We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Site's content and layout, to improve our outreach and marketing efforts and to determine general marketplace information about visitors to the Site.
Communications with You
We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we will send you a confirmation email when order from. As do most catalog and other Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number. Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. We will not sell (or trade or rent) identifiable information to other companies as part of our regular course of business.
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will:
- Correct or update your personal information
- Stop sending emails to your email address;
- Disable your account to prevent any
You can make these requests at the customer information section of the Site or by telephoning, or emailing your request to Chocolate Impressions Customer Support department 1-800-650-9184. Please do not email your credit-card number.
Offline Collection, Use and Disclosure of Information
Another example involves faxes. If you fax something to us, we will act upon the fax and then we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn't discuss or try to predict all of those methods or uses. As we mentioned, we primarily sell merchandise, not information, and we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.